Terms & Conditions
Transparency is important to us. Here's how we work together.
Last updated: May 12, 2026
"At BankSync, we believe in being completely transparent about how our service works and what you can expect from us."
Introduction
Welcome to BankSync. These Terms and Conditions govern your use of our website and services. By accessing or using BankSync, you agree to be bound by these Terms.
BankSync is a trading name of Flagbase Pty Ltd (ABN 49 686 408 668).
If you disagree with any part of these terms, please discontinue use of our services immediately.
Service Description
BankSync provides a service that allows users to connect to financial institutions globally and export their banking data to third-party services like Notion, Airtable, and Google Sheets.
BankSync acts as a proxy and does not store your banking data. We partner with licensed open banking providers in each region (including Plaid (US/CA), Salt Edge Limited (UK, FCA FRN 822499); and Fiskil Pty Ltd (AU/CDR) as our accredited CDR data partner) to securely connect to financial institutions on your behalf.
Account Terms
To use our services, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Be responsible for maintaining the security of your account
- Be responsible for all activities under your account
- Promptly notify us of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these terms.
Subscription and Payments
BankSync offers subscription plans with different features and limitations. By subscribing to our service:
You agree to pay the subscription fees for your chosen plan
Subscriptions renew automatically unless canceled
You may cancel your subscription at any time
We offer a 14-day free trial for new users
We reserve the right to change pricing with notice to existing subscribers.
Data Usage and Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.
When using BankSync:
You retain ownership of your data
BankSync does not store your banking data on our servers
You grant us permission to transfer your data to your selected destinations
You are responsible for the security of third-party services you connect to
Limitations of Liability
BankSync strives to provide reliable service, but:
- We are not responsible for the accuracy of data provided by financial institutions
- We are not liable for any direct, indirect, or consequential damages
- Our service is provided "as is" without warranties of any kind
- We are not responsible for any issues with third-party services
Changes to Terms
We may update these Terms and Conditions from time to time. We will notify users of significant changes by:
Your continued use of BankSync after changes implies acceptance of the updated terms.
Affiliate Program
BankSync offers an affiliate program that allows you to earn commissions by referring new customers. By participating in our Affiliate Program, you agree to these terms. The program is operated through Dub; please also review the Dub Partner Program Terms that govern the underlying platform.
Participation in the Affiliate Program is at BankSync's sole discretion and is not a contractual entitlement. Where the provisions of this Section 8 conflict with the general provisions elsewhere in these Terms, the provisions of this Section 8 prevail in respect of affiliate participation. Capitalised terms not defined here have the meaning given to them elsewhere in these Terms.
Affiliates currently earn a 30% commission on net subscription revenue generated from referred customers, applied for the first twelve (12) months of each referred customer's paid subscription. Net revenue excludes refunds, chargebacks, taxes, GST/VAT, failed payments, third-party processing fees, and fraudulent or reversed transactions.
Commission rates, qualifying products, qualifying periods, holding windows, minimum payout thresholds, and any other commercial terms of this program are determined by BankSync and may be modified, suspended, or discontinued at BankSync's sole discretion on thirty (30) days' written notice. Modifications apply prospectively to referrals attributed after the effective date; commissions already accrued in respect of referrals credited before the effective date are honoured under the terms in force at the time those referrals were credited.
All referrals must be tracked through your unique Dub-issued affiliate link. BankSync is not responsible for lost or untracked referrals due to browser settings, ad blockers, cookie restrictions, attribution-window expiry, cross-device journeys, or other technical or platform-related issues.
Referral attribution and commission accrual are determined by Dub's tracking and reporting. Data recorded in Dub is the authoritative source for determining your commissions. You may dispute Dub's data only by providing written evidence of a manifest computational error within thirty (30) days of the relevant payout statement.
Commissions are subject to a two (2) month holding period from the customer's successful payment date. A minimum balance of $50 USD in approved commissions is required before payouts are issued. Payouts are processed via Dub's supported payout methods, and any payout processing, currency conversion, or transfer fees are the responsibility of the affiliate.
BankSync may withhold, reduce, reverse, or claw back commissions in respect of any transaction that is refunded, cancelled, disputed, charged back, uncollected, or determined by BankSync (acting reasonably) to be fraudulent, artificially generated, or attributed in breach of these terms. Reversed amounts may be set off against future commissions; where no future commissions are reasonably foreseeable, BankSync may recover overpaid amounts directly from the affiliate.
Affiliates are independent contractors, not employees, agents, or partners of BankSync. You may not make any representations or warranties on behalf of BankSync or impersonate BankSync as an employee, partner, or agent. Nothing in these terms creates a partnership, joint venture, franchise, or employment relationship between you and BankSync.
BankSync may modify, suspend, replace, or discontinue this affiliate program (in whole or in part) at any time on ninety (90) days' written notice to participating affiliates. Where the program is sunset, BankSync may, in its sole discretion, offer transition arrangements (such as a final-payment window or migration to a successor programme), but is under no obligation to do so.
If BankSync materially restructures, renames, repackages, or replaces its subscription plans, BankSync will (acting reasonably) designate an equivalent or successor product as the qualifying product for ongoing commission accrual. BankSync's designation is final. Continued participation after any change constitutes acceptance of the change.
You are solely responsible for all taxes (including income tax, GST, and equivalent foreign taxes) on amounts received under this program, and for any business registrations (including ABN and GST registration where applicable) required by your jurisdiction.
Where required by Australian law, BankSync (or its payout processor) may withhold tax at the applicable rate from any commission until you provide a valid ABN, statement-by-supplier exemption, or applicable foreign-resident certification (for example, W-8BEN/W-8BEN-E for U.S. tax purposes). BankSync may require identity verification, proof of bank account ownership, and tax documentation before any commission is released, and may withhold payouts pending receipt of such documentation.
Users who cancel, request a refund, charge back, or are terminated by BankSync for breach of its terms of service are deducted from your commission accrual retroactively. BankSync may set off any reversed commission against future payouts or, where no future payouts are reasonably foreseeable, recover overpaid amounts directly.
If the 90-day cancellation rate of users referred by you exceeds forty percent (40%), excluding cancellations attributable to documented Platform faults, BankSync may, in its sole discretion, freeze accrual of new commission while the matter is investigated, require additional verification of referral sources, or terminate participation under the Termination clause below.
BankSync may, on reasonable notice, audit your promotional materials, traffic sources, disclosure practices, and the underlying data supporting your referrals. You agree to respond to audit requests within ten (10) business days and to promptly remove or correct any non-compliant material identified.
You represent and warrant that you are not located in, organised under the laws of, or a national or resident of any jurisdiction subject to comprehensive sanctions (including without limitation those administered by the U.S. Office of Foreign Assets Control, the Australian Department of Foreign Affairs and Trade, the United Nations Security Council, or the European Union), and you are not listed on any applicable sanctions or restricted-party list. You agree to notify BankSync immediately if any of these representations cease to be true.
Affiliate Conduct - Affiliates agree to:
- Promote BankSync in an honest, lawful, and non-misleading manner
- Comply with all applicable advertising, consumer protection, privacy, and disclosure laws (including the Australian Consumer Law, the FTC Endorsement Guides, GDPR, and CCPA where applicable)
- Display a clear and conspicuous disclosure of your affiliate relationship in close proximity to every promotional claim, in language an average reader can understand
- Cooperate in good faith with anti-fraud, compliance, identity-verification, and tax-documentation requests within the timeframes set out in these terms
- Use only the affiliate links, marketing materials, trademarks, and brand assets provided or expressly approved by BankSync, without alteration
Affiliates may not:
- Use spam, unsolicited messaging, or automated traffic
- Bid on BankSync-branded keywords in paid advertising without written permission
- Offer unauthorized discounts, rebates, cash-equivalents, or other inducements to end-users to subscribe through your affiliate link
- Refer themselves, immediate family, household members, employees, or any entity they control or in which they have a material interest
- Submit referrals from accounts that share a payment method, billing email, IP address, or device fingerprint with another account they have referred, where such overlap suggests the same end-user
- Use disposable email infrastructure, VPNs, residential proxies, headless browsers, or other tooling whose primary purpose is to obscure the user's identity, when generating referrals
- Register or use domains, subdomains, social-media handles, or app-store listings that contain BankSync trademarks or confusingly similar variations
- Publish AI-generated promotional content without disclosing it to their audience, impersonate BankSync employees, executives, or actual users, or fabricate testimonials, reviews, or case studies
- Place affiliate links on websites or channels containing adult content, hate speech, illegal activity, or other material that could bring BankSync into disrepute
- Disparage BankSync, or solicit BankSync employees or referred customers for directly competing products, during participation in this program and for twelve (12) months following termination
Termination without cause: Either party may terminate participation in this program on thirty (30) days' written notice without cause. During the notice period, the affiliate remains bound by all obligations in these terms. Termination without cause does not give rise to any claim for damages, compensation, severance, lost opportunity, or reimbursement by either party.
Termination for cause: BankSync may suspend or terminate participation immediately and without notice on any of the following: (a) fraud, misrepresentation, or dishonesty in connection with the program; (b) artificially generated, self-referred, or otherwise non-bona-fide referrals; (c) breach of these terms (including the prohibited-conduct list above) that remains uncured for fifteen (15) calendar days after written notice, or that is incapable of cure; (d) breach of applicable law in connection with promotional activities; (e) conduct that brings or is reasonably likely to bring BankSync into disrepute; (f) the affiliate becoming insolvent, entering administration, receivership, or liquidation, or being subject to bankruptcy proceedings; or (g) failure to provide identity, banking, or tax documentation reasonably requested by BankSync.
Effect of termination: Upon termination for any reason, you must, within ten (10) business days: (i) cease all use of BankSync trademarks, branding, and marketing materials; (ii) remove all affiliate links and promotional materials referencing BankSync from channels under your control; (iii) cease representing yourself as a BankSync affiliate, partner, or licensee; and (iv) return or destroy any BankSync confidential information in your possession. You remain eligible only for commissions earned prior to termination that have cleared the holding period and the minimum payout threshold and that are not subject to investigation, reversal, or set-off; BankSync may withhold disputed amounts pending verification and anti-fraud review. BankSync may set off any pre-termination liabilities you owe (including reversed commissions) against amounts otherwise payable.
Survival: Provisions of this Section 8 relating to commission reversal and set-off, taxes and identity verification, audits and sanctions, confidentiality, prohibited conduct, indemnification, and the post-termination non-solicitation obligation survive termination and remain enforceable according to their terms.
The BankSync Affiliate Program is powered by Dub Partners. BankSync may update these terms at any time. For questions about the affiliate program, contact support@banksync.com.
Open Banking & Regulatory Framework Terms
By using BankSync to connect financial accounts, you acknowledge and agree to the following regulatory terms that apply to your region.
United Kingdom: FCA Open Banking
- UK bank connections are provided by Salt Edge Limited (FCA FRN 822499), a Registered Account Information Service Provider. BankSync does not hold its own FCA authorisation.
- By connecting a UK bank account, you consent to Salt Edge Limited accessing your account data on your behalf under FCA Open Banking rules.
- You may withdraw this consent at any time via your bank's consent dashboard.
Australia: Consumer Data Right (CDR)
Coming Soon- Australian CDR connectivity will be provided through Fiskil Pty Ltd (CDR Registration ADRBNK000246). BankSync will operate as a CDR Representative under CDR Rule 1.10AA. BankSync does not hold its own CDR accreditation. Fiskil bears primary compliance liability under CDR Rule 1.16A.
- CDR consent and data rights are governed by the Consumer Data Right Act 2019 (Cth) and the CDR Rules. You may direct CDR complaints to Fiskil Pty Ltd or the OAIC.
For full regulatory disclosures, see our Compliance page.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
